Welcome to XLSMART Business. By accessing and using our services, you agree to be bound by the following Terms and Conditions. Our services include connectivity solutions, digital collaboration tools, and IT infrastructure tailored for your business needs.
Our business internet services are provided based on network availability at your location. We strive to provide the best speed and uptime in accordance with the agreed Service Level Agreement (SLA). Customers are prohibited from misusing the service for illegal activities or redistributing bandwidth without written permission.
For third-party products such as Zoom Premium, Google Workspace, and Microsoft 365, usage is subject to the licensing policies of their respective providers. XLSMART Business acts as an official partner facilitating subscriptions and first-level technical support.
Customers are responsible for the security of their accounts and data managed through our services. Customers are required to make timely payments according to the invoices issued to maintain service continuity.
We reserve the right to update these Terms and Conditions at any time. Changes will be informed through our website or official email. Continued use of the service after changes are made constitutes acceptance of the new terms.